USA Focus Spanish-speaking support
Inbound + Outbound Calls
AI + Human Coverage

Spanish-Speaking AI Call Center + Virtual Assistants for U.S. Businesses

Aivala helps U.S. companies serve Spanish-speaking customers with AI-powered call center support and trained virtual assistants. Get faster response times, better customer experience, and lower staffing costs without sacrificing professionalism.

Lower Costs Reduce staffing overhead vs hiring locally, while maintaining high-quality service.
Spanish Speaking Native-level Spanish coverage for customer service, sales, and appointment setting.
AI-Assisted Automations, scripts, call summaries, and workflows designed for speed and accuracy.

Get a Quote or Demo

Tell us what you need and we will reply with a simple plan. We work with U.S. businesses across multiple industries.

What We Provide

Aivala combines AI workflows with trained Spanish-speaking support to help U.S. businesses serve customers faster and more consistently.

AI Call Center

Inbound + Outbound Calls

Handle customer support, sales calls, follow-ups, and appointment scheduling with structured scripts and quality control.

Virtual Assistants

Operations + Admin Support

Virtual assistants for scheduling, CRM updates, email responses, lead follow-up, customer messaging, and daily tasks.

Automation

AI Workflows

AI-enhanced scripts, call summaries, categorization, and SOP-based workflows to reduce errors and improve speed.

Industries We Support

We work across multiple industries that need Spanish-speaking coverage and strong customer communication.

Common industries

  • Home services (HVAC, plumbing, roofing, cleaning)
  • Auto (dealerships, repair, towing, insurance support)
  • Real estate (leasing, lead response, scheduling)
  • E-commerce (order support, returns, customer questions)
  • Restaurants and hospitality
  • Legal intake (general questions, appointment scheduling)

Healthcare (limited scope)

We can support healthcare organizations with admin workflows that do not require access to protected health information. Examples include scheduling, reminders, general support, and call routing.

  • Appointment scheduling and reminders
  • General customer service and call routing
  • Non-clinical follow-ups
  • Administrative support (no patient records required)

Why the Name Aivala?

Aivala is built from a simple idea: AI + VA + LA. AI for intelligent automation, VA for virtual assistants, and LA for Spanish-speaking markets across Latin America and the U.S.

AI

Artificial Intelligence

Automation, call summaries, scripting, routing, and smarter workflows.

VA

Virtual Assistants

Human support + AI tools to deliver consistent communication and results.

LA

Spanish Markets

Spanish-Native Spanish speakers support for the U.S. market and Latin America growth.